Programs such as uTorrent, Frostwire, BitTorrent, RapidShare, TorrentHound, etc. are not allowed on our network. These applications can open thousands of connections that not only slow down your devices, but can affect others on the network. Every ISP is required by law to enforce a policy where action is to be taken against those who infringe on any and all copyrighted material.
You are billed every month on the date that you started service. You are expected to pay that balance no later than 15 days after the bill date, as stated in your Junction contract. You can also receive a 15% discount for paying 12 months in advance.
The Junction offers an ACH option that debits your checking account. This happens every month on the 4th. You will need to fill out a form giving us permission to withdraw from your bank account and provide us with a voided check. Auto Pay with a credit or debit card will process each month on your anniversary date.
The Junction Internet generally send bills via email. If you do not have a current active email, The Junction can provide one for you. You get five free emails with your Junction account. Your statement will be sent to you via email on your anniversary date each month.
The Junction does have a paper bill option. With this option however, we only send out the statements on the 5th of every month and we do charge a $4 fee for this method. Talk with one of our customer service reps when opting for statements by mail, to ensure that your bill date does not fall after the 5th.