Network status
Current network status for The Junction Internet, plus a history of reported incidents. Checking whether an outage is just you or something wider? Start here.
No reported incidents right now
We are not tracking any active outages. If your service is down, it may be specific to your equipment or location — the troubleshooting steps below are the fastest way to find out.
Daily history
- No reported incidents
- Notice or planned maintenance
- Degraded service
- Partial outage
- Major outage
- No data
1 of the last 90 days had a reported incident. Days shown in grey are before our published incident history begins.
Incident history
August 2026
- Partial outage Resolved
Authentication Outage Affecting Internet Access
A server failure this morning prevented customers from connecting to the network, causing a loss of internet service. The issue has been resolved and all customers are back online.
- Affected areas:
- Entire service area
- Started:
- Aug 12, 2026, 6:30 AM CDT
- Resolved:
- Aug 12, 2026, 8:00 AM CDT
- Duration:
- 1 hour, 30 minutes
More detail
Beginning at approximately 6:30 AM on Wednesday, August 12, 2026, the system responsible for authenticating customer equipment onto our network became unresponsive. Devices attempting to connect or reconnect during this window could not establish a session, resulting in a loss of internet service. Our team identified the failure and restored the system at approximately 8:00 AM. Connections re-established automatically as service came back; no action was required from customers. We are reviewing the underlying cause to reduce the likelihood of a recurrence.
Showing the last 90 days. Older incident history is not published.
Report or check an outage
- Call 918.256.3186 — Monday to Friday 8am to 7pm, Saturday 9am to 5pm.
- Text us at 918.323.4983.
- Email support@junct.com, or use the live chat bubble in the corner of any page.
Before you call
A good share of outages come down to a loose injector power cable or a router that needs a power cycle, and the troubleshooting steps on our FAQ walk through checking each connection in order. Running through those first often resolves it — and if it does not, it tells us something useful.
Troubleshooting steps →About this page
Incidents on this page are posted by our support team, so a short interruption may not appear here, and a green day means no incident was reported rather than a measured level of service. Residential internet is provided without an uptime guarantee or service credits, as set out in our acceptable use policy.
Read the acceptable use policy →